Frequently Asked Questions

Is Lionspin a licensed casino?

The website is owned and operated by XXL Services N.V. with registration number 150358 and official corporate address Abraham de Veerstraat 9, P.O. Box 3421, Curacao. XXL Services N.V. is a sublicense holder regulated by Gaming Services Provider N.V. (Gaming Curacao) under License #365/JAZ.

What do I need in order to verify my profile?

To verify your account successfully, withdraw your winnings and claim exclusive bonuses, you have to verify your account. To start the Know Your Customer (KYC) process, log into your account and upload the following mandatory documents in the Profile Tab:

  • Photo of ID
  • Photo or screenshot of the payment system
  • Photo or screenshot of the document confirming the current address

Additional documents:

  • Selfie with ID
  • Proof of wealth
  • Proof of funds
  • Selfie with a special note (example: Hello 'casino name') and/or other special conditions (blinking eye, head/hand turning etc.)
How long does it take to process the withdrawal?

We know that you are excited to get your winnings right on time. We do our best to process your request as fast as possible, but during busy periods, it may take up to 24 hours to process it.

Are there any bonuses for new players?

We invite you to join our exclusive Savannah and take advantage of one of the three welcome bonuses we offer. Select the package you prefer, whether it be the classic package, the crypto welcome package, or the high roller offer. Each bonus comes with a set of terms and conditions. Make sure to read them carefully and take advantage of the best offer at LionSpin! Here’s what you can get:

  • WELCOME BONUS 100% up to 2,000 EUR + 100 FREE SPINS
  • CRYPTO WELCOME BONUS 125% up to 100 mBTC + 100 FREE SPINS
  • HIGH ROLLER BONUS 100% up to 3,000 EUR + 100 FREE SPINS
How can I claim a cashback?

Claim your DAILY CASHBACK bonus based on your status. Receive a maximum cashback of up to 20% of your deposit with x3 wagering conditions. In order to withdraw the funds, you must use and wager the offer within 5 days. Are you more into crypto? Get 5% cashback in excess of the main cashback with our DAILY CRYPTO CASHBACK OFFER. Wager your bonus x3 times and withdraw the funds worry-free. Once you receive the bonus, make sure to use it within 5 days.

What are other bonuses I can claim in Lionspin?

Get ready to unlock more bonuses at LionSpin! Step in the spotlight with our epic loyalty program, where you can get up to 6,000 EUR. Discover our Weekend Reload Bonus, play more relaxed with a 5% Crypto Cashback, and get your fierce Tuesday Freespins!

Where can I see my current bonuses and wagering requirement?

Keep track of your wagering progress and current bonus by logging into your account and accessing Profile - Promo. You can check the status anytime you want as it is updated in real time.

What deposit/withdrawal methods are available for my region?

Depending on the country you play from, certain deposit/withdrawal methods are not available for you to use. To see which are the valid payment methods, please access the Payments section.

Play Safe. Get more rewards with us!

Experience an all-in-one adventure in our exclusive Savannah! Sharpen your claws & grab your prey starting with incredible welcome bonuses, daily cashback offers, and other enticing rewards! Make your way to the top while playing at the best game providers slots, live table games, and lottery, and collect complementary points to unlock the best features of our VIP program! At LionSpin, cryptocurrencies are more than welcome to start your gambling adventure with real money! You can also deposit and have some fun while using other payment methods such as e-wallets, credit/debit cards and so much more. Join now, taste the adrenaline and rush into epic wins!

1 BTC = 67696.27541721099 USD

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